The questions people actually ask — answered plainly.

No — and the difference is structural, not cosmetic. There is no catalogue: nobody browses anyone. Members on both sides are interviewed, verified and represented by the same team to the same standard, introductions happen only when both people consent, and either can decline at any point without explanation. No money ever passes between members, and membership is free for East African members — so no one is ever a product being paid for.

No. Not with applications, not with advice, not with "guidance from experience." We are not immigration advisers and it would be unlawful for us to act as one. If a relationship formed through our introductions leads two people towards marriage, the immigration side is theirs to pursue lawfully, with a regulated immigration adviser or solicitor.

Anyone whose main interest at interview appears to be immigration rather than marriage is declined. It is one of the most common reasons we say no.

Adults in the United Kingdom and East Africa who are single — verifiably — and seriously seeking marriage. Introductions run in both directions: men and women, on both sides of the corridor, across all communities and faiths. We serve people, not one demographic.

Membership is free for East African members — interview, verification and introductions included. UK members pay a single membership fee of [FEE — insert on confirmation], and only after their interview and verification are complete and we have confirmed we can serve them. There are no per-introduction charges and no success fees. Nobody ever pays another member anything.

Because every one of them has sat across from our team — in person in East Africa, on live video in the UK — and had their identity and single status verified by document before any introduction. There are no unvetted members and no way to skip the process. What we check, and who we decline, is set out in full on How we work.

We won't pretend to know. Introductions are made when our matchmakers believe two members are genuinely suited — some members are introduced within weeks of joining, others wait months, and we will always tell you honestly where you stand. What we will never do is manufacture an introduction to keep you engaged.

Then we tell you so, plainly, rather than letting you wait indefinitely. If at consultation we believe we cannot serve you well, we say it before any fee is taken. If it becomes clear later, we say it then and talk through options with you, including ending membership. An honest "not yet" or "not us" is part of the service.

Tell us the same day — whatever the story, however sympathetic, however small the amount. Requests for money between members are the one unforgivable breach of our rules: the member who asks is removed, and you will never be judged for reporting. How to reach us is on the Safety & standards page.

They are used for one purpose — verifying who you are — held securely, seen only by our vetting and matchmaking team, and never sold or shared for marketing. We operate under UK data protection law and Uganda's Data Protection and Privacy Act. The full detail, including how long we keep things and your rights, is in our privacy policy.

Warmly, wherever you want them to be. Many members involve family from the first meeting onwards, and we are glad to arrange meetings accordingly. Equally, membership is confidential: we never contact anyone about your membership without your say-so.

Don't take it on trust — take it on structure. We publish who we are by name, how our process works, what it costs, who we decline, and the rule that no money moves between members. A connector page can copy our words; it cannot copy interviews, verification, a registered company, and a named person who answers when something goes wrong. Compare on those points and decide for yourself.